Computer Systems Breach: What to Do?

IT security Los Angeles
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Although some people are excited about the benefits of progressing technology, other people have their eye on the increasing prevalence of crime that depends on advanced computer systems.

For example, cyber attacks target more and more businesses all the time. Although some businesses have gotten away so far with ignoring cyber security, it is probable that the future culture of business will emphasize the importance of protecting sensitive data

That is why it is so important to learn as soon as possible what to do after a computer systems breach. The local SoCal businesses that choose to make IT security in Los Angeles a priority will flourish while their competitors will learn from hard experience the importance of adapting to the new technological landscape.

So what should you be doing when you suffer a computer systems breach?

Read on to learn all about the most important steps to take to minimize the damage in the aftermath of a breach!

Announce When a Computer System Is Breached

The first thing to do is make a careful announcement of the situation. Businesses have at their disposal a lot of essential information and technical expertise among their employees.

To make the most of this resource, people need to know what is going on. On top of that, your clients have a right to know about the state of the data that they have provided you with.

It can be difficult to face telling customers that something so negative has happened. However, it is far better to do so as soon as possible than to put it off or try to hide it.

Putting it off can make customers think that you do not have their best interests at heart. Trying to hide things multiplies this problem many times over.

At most, you can sit down and put together a plan for how to manage the breach. That way, you can announce what you intend to do to customers when you inform them about the breach.

If you are unsure, you can reach out to a Los Angeles managed service provider or outsourced tech support companies near you to strategize the best way to proceed.

No matter what, always keep in mind that it is not only the right thing to do and a savvy business strategy to inform your customers. If you do not inform your customers, you may be subject to lawsuits down the line.

It is also worth remembering that even if you try to hide a data breach from customers, your employees are going to know. If they perceive mistakes in how you manage the data breach, they may lose trust in you and you may lose essential talent.

Secure Your Computer Operating Systems

Some people react in the aftermath of a data breach in a way that makes things worse. When you become aware of a breach, you need to be very careful about how you proceed.

For example, you should not shut down your computer or even hit the power button. If you decide to turn off your computer systems in the end, you should do so by unplugging the power. Otherwise, your computer will modify system files while shutting down, which is often just what a piece of malware needs to secure its hold.

You should also get as much information as possible about a breach when it happens. Store all the logs you can in a separate location. You may find logs on your general systems as well as in specific tools like firewalls and routers.

You should also record every action you take in response to a breach. Otherwise, it may be impossible to retrace your steps and figure out how to proceed in the future.

When you find a data breach in one system, you should start monitoring all of your systems for similar problems. You don’t want to let an initial problem become a distraction that keeps you from noticing other problems.

Find Out What Data Was Breached

You need to know with precision what data you have lost. There is a big difference between how to respond to lost financial information and lost data that would allow criminals to steal the identities of customers, employees, or business leaders.

You should keep in mind that even simple information like the date of birth of a person can be enough to help a bad actor steal their identity. On top of that, a lost email account password can provide bad actors with access to huge quantities of internal communications between business leaders and employees.

Test Security Measures on Your Computer Systems

Apply pressure to your cyber security measures to find out where they break. Going through this process can help you figure out how to improve your business IT services and security systems in the future.

Update Your Delta Computer System Defenses

Once you know what went wrong during the breach as well as what could go wrong in the future, update your cybersecurity to defend against all known breach vulnerabilities. However, you should still keep in mind that you may be subject to further breaches in the future.

Update Protocols When a Computer System Is Breached

In order to prepare for the worst, make sure you update your response protocols. When people know what to do in response to a breach, you can help them keep from taking a bad situation and making it worse.

Back Up Your Data

You can minimize the damage from many kinds of breaches by having backups of all of your data. At the very least, that can mean that you have the data you need to continue to operate your company while managing a breach. On top of that, backing up your data can protect you from employee errors and other issues.

Understand What to Do After a Computer Systems Breach

When you know what to do after a computer systems breach, you can run your business with greater peace of mind. That can free up essential cognitive resources to devote to growing your business rather than worrying about how bad actors might undo what you have done. That makes getting your computer systems breach protocols and defenses in place an investment that will more than pay for itself.

To learn more about how to manage your cybersecurity, reach out and get in touch with us here at any time!

About Chad Lauterbach

CEO at Be Structured Technology Group, Inc. a Los Angeles based provider of Managed IT Services for small business. I desire to help small businesses better utilize technology by assisting in high level planning to make sure that new systems will benefit them both operationally and financially. I am careful to implement and support systems using industry best practices.