What to Expect From Outsourced IT Support: An Overview

IT services for small businesses

It’s 3 a.m. Your company’s network has just crashed, and you’re losing thousands by the minute.

Does that sound like a nightmare?

It is for thousands of small businesses just like yours.

If your in-house network IT support team spends more time dealing with crises than innovating, it may be time to call the professionals.

Here’s a look at what to expect when you partner with outsourced tech support companies.

Managed IT Services: Your Company’s Safety Net

Imagine having an entire team of IT support experts at your disposal, working around the clock to protect your business from disasters. That’s what you get with managed IT services. They offer disaster recovery and consulting solutions, ensuring you stay prepared for any eventuality.

Do you need collaboration tools or network installation? They’ve got you covered. They can manage the network cabling installation for a smooth office relocation.

From natural disasters to ransomware attacks, data loss can paralyze operations. A business continuity and disaster recovery (BCDR) plan ensures you can quickly restore systems and data.

Your MSP will use backup tools on-site and in the cloud, test restores, and offer emergency support during disasters. You’ll gain peace of mind knowing your business can rapidly recover should the worst occur.

IT Consultants Los Angeles

An experienced MSP is a virtual CTO, providing strategic technology guidance tailored to your growth plans. In quarterly consultations, they will make operations more efficient, increase productivity, and reduce expenses.

You benefit from an unbiased outside perspective on optimizing your tech stack. Your MSP will also update you on emerging solutions relevant to your business.

Collaboration and Unified Communications

Collaboration platforms help distributed teams communicate and work together. MSPs can deploy and manage UCaaS solutions while tailoring them to your workflows.

Video conferencing and other tools help team members stay connected no matter where they are. MSPs also provide end-user training and admin support.

Network Installation and Office Relocation

When opening a new office or moving, an MSP will handle all aspects of your network rollout, from cabling to configuring hardware. With their expertise, they optimize network components for performance and stability.

MSPs can also coordinate your office move from packing equipment to unpacking it at the new location. Your staff stays focused on daily tasks rather than facility logistics.

Los Angeles IT Services

MSPs track your routers, switches, firewalls, Wi-Fi, and other infrastructure 24/7. This allows them to catch and address issues before they interrupt productivity.

They’ll optimize network performance and install security protocols like segmenting traffic across virtual LANs. Regular network audits also confirm all components are configured as they should.

IT Security in Los Angeles: Your First Line of Defense

The digital landscape can be a dangerous place. Luckily, a quality IT support company in Los Angeles will have advanced tools to strengthen your defense against cyber threats.

With added protections like 2FA, antivirus, and anti-malware solutions, you can rest easy knowing your business is secure. MSPs keep your data, devices, and systems safe through services like:

Dark Web Monitoring

Dark web monitoring allows MSPs to check for compromised credentials that may be for sale on hidden areas of the internet. Early detection through monitoring prevents cybercriminals from exploiting stolen login information.

Managed IT Security Services

MSPs safeguard networks using advanced tools like firewalls and intrusion detection systems. These tools work together to track activity across your infrastructure and block threats.

Email Security

Email is a popular target for phishing scams and other cyber attacks. MSPs offer email security solutions that identify and prevent threats from reaching your inbox.

Access Controls

MSPs can implement access controls across your systems, ensuring only authorized users can access specific data and resources. This reduces the risk of insider threats and unauthorized access.

Employee Security Training

Employees are often the weakest link in a business’s cybersecurity defense. Businesses need secure networks and devices because of remote work and BYOD policies. MSPs offer training to educate employees on best practices for safeguarding data and protecting against cyber threats.

Data Protection

MSPs use advanced antivirus software to protect your network from malware. Data protection services protect your business’s sensitive information from unauthorized access. This involves implementing data encryption protocols and educating employees on cybersecurity best practices.

Cloud & Data: The Backbone of Your Business

Your data keeps your business running. A managed service provider has the expertise help you transition to hosted, hybrid, or private cloud storage. If you want to migrate to Microsoft Office 365, they can make the process smooth and hassle-free.

MSPs help companies like yours cut costs and boost agility by migrating infrastructure and applications to the cloud. They handle the migration of data/apps and provide ongoing admin support.

MSPs offer backup and disaster recovery services using public cloud storage platforms to protect data. MSPs also configure automation tools to streamline manual data management tasks.

Cloud Computing and Data Management

MSPs help companies cut costs and boost agility by migrating infrastructure and applications to the cloud. They handle the planning, deployment, and migration of data/apps and provide ongoing admin support.

Cloud Migrations

To migrate to the cloud, you must test workloads and plan the best strategy for moving your servers, data, and applications. MSPs handle the entire migration process so you avoid business disruptions.

Backup and Disaster Recovery

MSPs provide backup-as-a-service and disaster recovery-as-a-service using public cloud platforms. It’s an offsite safeguard for data restoration during hardware failure, natural disaster, or other crises.

Ongoing Cloud Optimization

After migration, MSPs keep optimizing your cloud environment for performance, efficiency, and cost savings. This includes right-sizing resources, automation, security adjustments, monitoring usage, and monthly expenses.

Find Outsourced IT Support Services Near You

Partnering with an MSP can help your company stay ahead of the technology curve while freeing resources to focus on core business objectives.

A good Los Angeles IT support company won’t just solve problems – they will prevent them.

Don’t wait until a problem arises. By partnering with a Los Angeles Managed Service Provider, you can focus on what you do best: running your business.

Are you ready to take the leap? Schedule a free IT consultation with Be Structured Technology Group today and experience the difference professional IT support can make.

About Chad Lauterbach

CEO at Be Structured Technology Group, Inc. a Los Angeles based provider of Managed IT Services for small business. I desire to help small businesses better utilize technology by assisting in high level planning to make sure that new systems will benefit them both operationally and financially. I am careful to implement and support systems using industry best practices.