Do I Need Managed IT Services?

Achieving success in today’s world takes a focused approach and requires the use of the best tools available.

With the Be Structured Technology Group, you will be able to focus your attention on the efforts of your business and have the best information technology tools at your disposal from an outsourced IT firm with 20+ years of experience in the field.

Every office relies on their digital infrastructure and their network to be there when they need it, but there are always bumps in the road.

Every workplace can face the struggle of technology that is hindering instead of helping. There are several solutions that business leaders have used in the past to try and overcome these hurdles:

  • In-house IT personnel: Having someone on-hand 24/7 to manage your IT operations and address any issues might have effective results if you hire the right person, but this strategy is much more expensive. Your business will spend more money than it needs to on this in-house expert and they might not even deliver the results you require.
  • Casual Experts: There are many people that do not fully understand the value that a superior IT service can bring to their workplace. Maybe every time an issue comes up, you just call a relative or someone else in the office has some amateur expertise. These temporary band-aids are not an effective way of addressing your problems.
  • MSP Provider: We know that we are not the only managed IT service provider out there, but all of these companies do not deliver the same level of care. Again and again, we have customers come to us because their old provider had slow response times or lacked the expertise necessary to manage their IT projects.

Be Structured is not your average managed IT services provider, we are a team of passionate experts that have an understanding of technology, the ways it can enhance a business, and the ways we can help you reach your business goals.

We Believe Your Business Deserves Excellent, Dependable IT Support.

Be Structured will improve your operations while staying within your budget.

MSP vs In-House IT

We believe that one of the most significant reasons that some business leaders hesitate to partner with a managed IT service is because they don’t truly understand the amount of value that we bring with our services.

You might think you are saving money by having your cousin come in and doing some quick fixes, but really you are missing out on several opportunities that could lift your company into the future and into greater success.

In-house IT personnel might sound like a good idea, but this is an employee you have to manage and pay all the necessary benefits for as well.

A managed service provider like us comes with a team of experts from diverse knowledge backgrounds, and you pay us a single monthly fee for all of our managed services. This is a cost-effective option with the added benefit of the confidence that you are getting access to superior methods and practices.

We structure all of our services around helping you get the most from your resources. On top of that, you will have the peace of mind that your technology infrastructure will be reliable and stable. Be Structured will deliver many improvements to your operations, but most importantly, we provide services you can rely on.

 

MSP vs In-House IT FAQs

1. What is the main difference between an MSP and in-house IT support?

An MSP (Managed Service Provider) is an outsourced team of IT professionals you pay a fixed monthly fee, while in-house IT requires hiring full-time employees with salaries, benefits, and management overhead. With an MSP like Be Structured, you gain access to a diverse team of specialists rather than relying on a single employee’s knowledge base.

2. Is hiring in-house IT staff more cost-effective than using a managed IT service provider?

In most cases, no—in-house IT is significantly more expensive when you factor in salary, benefits, training, and the cost of covering absences or turnover. A managed IT service provider delivers an entire team of experts for a predictable monthly fee that typically costs less than a single full-time IT employee.

3. Why shouldn’t I just ask a tech-savvy friend or family member to handle IT issues?

While well-intentioned, casual IT help from friends or relatives creates temporary fixes rather than strategic solutions, leaving underlying problems unaddressed. These band-aid approaches often result in recurring issues, security vulnerabilities, and missed opportunities for technology to actually improve your business operations.

4. What expertise does an MSP provide that a single in-house IT employee cannot?

An MSP brings a team with diverse specializations including cybersecurity, cloud services, networking, compliance, and disaster recovery—far more than any single hire can offer. Be Structured’s team has over 20 years of experience solving complex IT challenges across multiple industries.

5. How does partnering with an MSP allow me to focus more on my core business?

When you outsource IT management to a qualified MSP, you eliminate the burden of troubleshooting technology problems, managing IT staff, and staying current on evolving threats. This frees your leadership team to concentrate on strategic business initiatives rather than day-to-day technical operations.

6. What should I look for when choosing between different managed IT service providers?

Evaluate response times, breadth of expertise, industry experience, and whether they take a proactive versus reactive approach to IT management. Not all MSPs deliver the same level of service—many businesses switch to Be Structured after experiencing slow support and inadequate solutions from previous providers.

7. How does MSP pricing work compared to in-house IT costs?

MSPs typically charge a single, predictable monthly fee that covers all managed services, making budgeting straightforward. In contrast, in-house IT costs fluctuate with overtime, training expenses, equipment purchases, and the unpredictable costs of employee turnover and recruitment.

8. Can a managed IT service provider really understand my business as well as an in-house employee?

Yes—a quality MSP takes time to learn your specific business goals, workflows, and technology needs to deliver customized solutions. Be Structured structures all services around helping clients maximize their resources while aligning technology strategy with business objectives.

9. What happens if I have an urgent IT issue outside of normal business hours?

Reputable MSPs provide around-the-clock monitoring and support to address critical issues whenever they arise. Be Structured ensures your technology infrastructure remains reliable and stable with responsive support that doesn’t require you to pay overtime rates to a full-time employee.

10. How do I know if my business is ready to switch from in-house IT or casual support to an MSP?

If you’re experiencing recurring technology problems, security concerns, unpredictable IT costs, or your current support is hindering rather than helping productivity, it’s time to consider an MSP. Be Structured can assess your current infrastructure and demonstrate how managed services can improve operations while staying within your budget.