Los Angeles IT Services That Protect Your Systems So You Can Focus On Your Business
One of the most significant advantages of partnering with a 24/7 monitoring MSP is the level of constant attention that we can deliver to your operations. It is the kind of technical support you get from a professional partner like the Be Structured Technology Group.
We provide support in emergency situations; our 24/7 monitoring and support is primarily a precaution for watching out for hazards against your software and hardware. Our proactive IT support service is part of our flat-rate monthly fee.
If you’re a new business, setting up your equipment with a network structured properly is tantamount to getting off on the right foot.
Then, maintaining your network equipment is one way that we deliver on the promise of giving you peace of mind with a stable and reliable system. This full-time support is there to protect the productivity of your business.
Any type of service disruption can have a significant negative impact on the operations and revenue of your company. This is especially true for small businesses.
One of the primary missions is always to defend the integrity of the functions of your business, and that’s why 24/7 IT services for small business is crucial for staying on guard.
24/7 IT Support Is How We Detect Cyber Threats
One of the ways that we conduct maintenance on your network infrastructure is with 24/7 monitoring and support.
Be Structured will put network support services in place to watch your systems for signs of intrusion or unusual behavior. This network monitoring service is there to alert us to possible threats and issues before they become major problems. If something is flagged in the middle of the night, our monitoring services will automatically generate tickets for us to address as soon as we are in the office the next morning.
The staff at Be Structured is available for immediate support 12 hours a day and 5 days a week. Outside of that service time, we will always have a technician on-call for emergency situations or high-priority issues like major outages or disruptions in your services.
Our entire team is composed of highly qualified IT professionals. Whether you call our emergency line or the standard phone system, you will be able to speak with a network support engineer.
That’s why we provide award-winning IT services to the following communities in and around the greater Southern California areas including:
IT support downtown Los Angeles
IT support Beverly Hills
IT support Century City
IT support Pasadena
IT support Hollywood
IT support Burbank
…And every surrounding city from the San Fernando Valley to the beaches to Orange County.
We Stay On Guard Because IT Security Threats Aren’t Going Away
There are always going to be malicious software and new threats out there that are trying to invade or corrupt your data.
Be Structured brings the same proactive strategy for IT security that we do for all of our services. It is better to be prepared for a hazard than to try and clean up the mess once it has struck.
Many times a phishing attack or malicious email might sit quietly on your systems and not be apparent until it has already spread throughout your network.
With 24/7 cybersecurity monitoring to prevent cyberattacks, Be Structured will get ahead of these threats and help maintain your productivity.
IT Support in Los Angeles That Understands Your Needs
Be Structured’s downtown Los Angeles location means we’re only minutes away by car or the Metro Rail for immediate onsite assistance.
Our expert managed IT services in Los Angeles have over two decades of experience handling business both big and small for whatever might be the most pressing tech support needs.
Los Angeles IT Services That Save You Time and Money
On average companies spend hundreds of hours recruiting and training personnel every year.
That’s especially true in the area of tech support. Think of the man or woman hours spent on trying to put together an in-house IT department.
- Advertising and recruiting
- Interviewing
- Hiring
- Training
- Managing
These are enormous headaches that take your management team off what’s critical to your business – growth.
Then hope against hopes that these new hires all stick and the team coalesces.
And that’s not to mention the additional payroll, medical and possibly 401k ramifications that exist.
Working with an outsourced IT support company cures all of those headaches.
At Be Structured, we’ve built the team. We’ve learned the ways to grow a business in almost every industry imaginable. We’ve done the local IT support brain damage so you don’t have to.
Leave the IT support to us and focus on creating success!
24/7 IT Monitoring Services FAQs
1. What is real-time threat detection and why does my business need it?
Real-time threat detection uses automated systems to identify suspicious activity on your network the moment it occurs. This immediate identification allows security teams to respond before malware spreads or data breaches escalate, minimizing potential damage to your operations.
2. How does a Network Operations Center (NOC) protect my company after business hours?
A Network Operations Center staffs trained technicians who monitor client systems continuously, including nights, weekends, and holidays. When alerts trigger outside normal business hours, NOC personnel can begin troubleshooting immediately rather than waiting until the next workday.
3. What is remote monitoring and management (RMM) technology?
RMM technology allows IT providers to oversee your computers, servers, and network devices from a centralized location without being physically present. These tools collect performance data, deploy software updates, and flag anomalies automatically around the clock.
4. How does continuous network surveillance prevent costly downtime?
Continuous surveillance catches hardware failures, bandwidth issues, and security threats before they cause system outages. By identifying warning signs early, technicians can address problems during planned maintenance windows rather than during critical business operations.
5. What types of alerts does overnight IT monitoring generate?
Overnight monitoring generates alerts for unauthorized access attempts, unusual data transfers, server performance degradation, storage capacity warnings, and failed backup jobs. Each alert is categorized by severity so technicians can prioritize the most urgent issues.
6. How does endpoint monitoring protect remote employees?
Endpoint monitoring tracks the security status of every device connected to your network, including laptops and mobile devices used by remote workers. This visibility ensures company data remains protected regardless of where employees access your systems.
7. What is the difference between reactive and preventive IT maintenance?
Reactive maintenance addresses problems after they disrupt your operations, while preventive maintenance identifies and resolves issues before failures occur. Preventive approaches typically cost less over time because they avoid emergency repair expenses and lost productivity.
8. How quickly can monitored IT issues be escalated during off-hours?
Most managed service providers classify incidents by severity and maintain escalation protocols that route critical issues to on-call technicians within minutes. Lower-priority items are queued for next-business-day resolution while urgent matters receive immediate attention.
9. What role does system uptime monitoring play in business continuity?
System uptime monitoring tracks whether your critical applications and servers remain operational and accessible. This data helps identify reliability patterns, plan infrastructure upgrades, and ensure your business meets any uptime guarantees promised to customers.
10. How does automated alert management reduce false positives?
Modern monitoring platforms use machine learning and customizable thresholds to distinguish genuine threats from normal network activity. This intelligent filtering prevents technicians from wasting time investigating harmless events while ensuring real problems receive attention.
11. Can 24/7 monitoring help my business meet compliance requirements?
Yes, continuous monitoring provides the documentation and audit trails required by regulations like HIPAA, PCI-DSS, and CMMC. These systems log access attempts, configuration changes, and security events that compliance auditors need to verify your data protection practices.
12. What happens during a security incident detected outside business hours?
When monitoring systems detect a potential breach after hours, on-call technicians receive immediate notification and begin incident response procedures. This may include isolating affected systems, preserving forensic evidence, and communicating with your designated emergency contacts.