Outsourcing IT Support: What Are the Benefits?
That’s simple:
- Reduce your costs
- Save you time and money
By partnering with an outsourced IT support services company you can trust, you never have to spend endless hours interviewing to hire the right people.
You never have to spend the exhaustive time training new hires.
You never need to waste the energy managing an in-house tech support staff.
And you don’t have to take on additional personnel that increases your payroll, your insurance and so many other Human resource and operational costs.
Partnering with Be Structured is just like having your own expert IT staff, but with all of the headaches described above.
We’ve been a leader in providing award-winning IT services in Los Angeles and the surrounding cities for over 15 years.
And thanks to our downtown Los Angeles headquarters, we’re minutes away from your Southern California business.
So whether you need IT services in Hollywood, IT support in Pasadena, Imanaged IT services Burbank or even IT support for your Universal City business, we’ve got you covered.
How Will Los Angeles Managed IT Services Save You Money?
There are many reasons to outsource your Los Angeles IT support, but one of the most important is that it can save you money. Here’s how:
1. You Don’t Have to Hire an In-House IT Team
The most obvious way that outsourcing your IT support can save you money is by eliminating the need to hire an in-house IT team. This can be a significant expense, especially for small businesses, and it’s one that you can avoid by using an outsourced IT support provider.
2. You Don’t Have to Train an In-House IT Team
Another cost associated with having an in-house IT team is training. When you outsource your IT support, you can avoid this cost because the provider will already have a team of trained and experienced professionals.
3. You Don’t Have to Pay for Benefits
If you have an in-house IT team, you also have to pay for their benefits. This is an additional cost that you can avoid by outsourcing your IT support.
4. You Can Get a Flexible Support Solution
When you outsource your IT support, you can get a more flexible solution than you could with an in-house team. This means that you can scale up or down as needed, which can save you money.
5. You Can Get Expertise When You Need It
When you partner with local IT support, you can get expert help when you need it without having to pay for it full-time. This can save you a lot of money, especially if you only need IT support on an as-needed basis.
Outsourced IT support services can save you money in many ways. These are just a few of the most important ways that outsourcing your IT support can save your small business money.
Local IT Support Saves You Time and Money
The biggest advantage of hiring a Los Angeles managed service provider is that it can save your small business time and money. By having a team of experts handle your IT needs, you can focus on running your business instead of dealing with technical issues.
In addition, outsourcing IT support can help you avoid the high costs associated with hiring in-house staff or contractors.
An Experienced IT Support Team Can Help You Avoid Costly Downtime
Another benefit of outsourced tech support companies is that you will have access to a team of experienced professionals who can help you avoid costly downtime.
When technical problems arise, they can quickly diagnose and resolve the issue, ensuring that your business stays up and running. In addition, they can provide you with regular maintenance and updates to keep your systems running smoothly.
Outsourced IT Support Can Help You Stay Ahead of the Curve
Finally, working with a Los Angeles IT services company can help you stay ahead of the curve when it comes to new technology.
By working with a team of experts, you can be sure that you are always using the latest and greatest technology to run your business. In addition, they can provide you with training and support so that you can keep up with the ever-changing world of IT.
Named by Clutch as one Los Angeles top IT support companies.
Reviewing the Benefits of Hiring a Los Angeles Managed Service Provider
Hiring an outsourced IT company can offer numerous benefits for business owners in the United States. Here are some of the key advantages:
- Cost Savings: Outsourcing IT services can often be more cost-effective than maintaining an in-house IT department. You can avoid the expenses of hiring and training full-time IT staff, paying salaries, benefits, and managing overhead costs.
- Access to Expertise: IT companies specialize in various areas of technology, providing you with access to a broad range of IT professionals with diverse skills and expertise. This ensures that you have experts working on your IT infrastructure, which may not be possible with an in-house team.
- Focus on Core Competencies: Outsourcing IT allows you to concentrate on your core business activities and strategic goals, while the IT provider handles all technology-related tasks. This can improve overall productivity and competitiveness.
- Scalability: IT needs can fluctuate over time, and outsourcing provides flexibility to scale services up or down as your business evolves. You can adapt your IT resources to meet changing demands without the hassle of hiring or laying off employees.
- Access to the Latest Technology: IT service providers invest in state-of-the-art technology and software. By outsourcing, you can take advantage of the latest tools and solutions without the upfront costs associated with purchasing and implementing them in-house.
- 24/7 Support and Monitoring: Many IT companies offer round-the-clock support and monitoring, ensuring that your systems are always up and running. This minimizes downtime and reduces the risk of critical IT issues disrupting your operations.
- Security and Compliance: IT companies are well-versed in cybersecurity and compliance regulations. They can help protect your business from security threats and ensure that you meet industry-specific compliance requirements, such as HIPAA or GDPR.
- Risk Mitigation: With an outsourced IT partner, you share some of the risks associated with technology, such as data breaches or system failures. These providers often have insurance and disaster recovery plans in place to minimize the impact of unforeseen events.
- Cost Predictability: Many IT service agreements offer predictable pricing models, such as monthly or annual contracts, which can help you budget more effectively for IT expenses.
- Strategic Guidance: IT companies can offer strategic advice and planning to align your technology infrastructure with your business goals. They can help you make informed decisions about technology investments and upgrades.
- Reduced Employee Turnover: IT staff turnover can disrupt your business and result in knowledge loss. Outsourcing mitigates this risk, as you don’t have to worry about staff resignations or retirements affecting your IT operations.
- Competitive Advantage: By leveraging the expertise of an outsourced IT company, you can stay competitive in a rapidly evolving technology landscape. You can adopt new technologies and trends more quickly, giving your business an edge in the market.
In summary, outsourcing IT services to a specialized company can lead to cost savings, improved expertise, enhanced scalability, and a range of other benefits that can help your business thrive in today’s digital age. It allows you to focus on your core competencies while relying on professionals to manage and optimize your IT infrastructure.
Managed IT Services FAQs
1. What are managed IT services?
Managed IT services provide businesses with outsourced technical support from a dedicated team of IT professionals who monitor, maintain, and optimize your technology infrastructure on an ongoing basis. Rather than hiring an in-house IT department, you partner with a managed service provider (MSP) who handles everything from network monitoring and cybersecurity to data backup and disaster recovery—allowing you to focus on running your business.
2. What does an all-inclusive managed IT services package include?
An all-inclusive managed IT services package typically encompasses 24/7 network monitoring and technical support, comprehensive cybersecurity protection including antivirus and intrusion detection, data backup and protection, disaster recovery planning, and strategic IT consulting. Additional services often include DNS email protection, phishing prevention, mobile device management, penetration testing, endpoint protection, and privileged access management.
3. How does 24/7 network monitoring benefit my business?
24/7 network monitoring proactively identifies and addresses potential issues before they escalate into costly problems. This continuous oversight ensures maximum uptime, prevents unexpected outages, and allows IT professionals to detect security threats in real-time. Rather than waiting for employees to report issues, monitoring catches anomalies automatically, minimizing disruption to your operations and protecting your business around the clock.
4. What cybersecurity services should a managed IT provider offer?
A comprehensive managed IT provider should offer layered cybersecurity protection including antivirus software, intrusion detection systems, DNS email protection, phishing prevention, mobile device management, penetration testing, advanced endpoint protection, and privileged access management. Many providers also help businesses implement Zero Trust Network Architecture, which requires verification from everyone attempting to access resources on your network regardless of their location.
5. What is a Zero Trust Network Architecture?
Zero Trust Network Architecture is a security framework that requires strict identity verification for every person and device attempting to access resources on a private network, regardless of whether they are inside or outside the network perimeter. This approach assumes no user or system should be automatically trusted and continuously validates authorization at every stage of digital interaction, providing stronger protection against both external attacks and internal threats.
6. How does data backup protect my business?
Data backup creates secure copies of your critical business information stored in separate locations, ensuring that your data can be recovered quickly if the original files are lost, corrupted, or compromised by ransomware or other cyberattacks. Regular, automated backups minimize downtime and prevent permanent loss of essential documents, customer records, financial data, and other irreplaceable business assets.
7. What is disaster recovery and why do I need it?
Disaster recovery is a comprehensive plan that outlines the steps your business will take to restore critical systems and data following an unexpected event such as a cyberattack, natural disaster, hardware failure, or human error. Having a disaster recovery plan ensures business continuity by minimizing downtime, protecting revenue, maintaining customer trust, and providing clear protocols for your team to follow during emergencies.
8. What is a virtual CIO (vCIO) and how can one help my business?
A virtual CIO provides strategic IT leadership and consulting services typically performed by a Chief Information Officer, but without the expense of hiring a full-time executive. A vCIO helps align your technology investments with business goals, develops IT roadmaps, advises on emerging technologies, manages vendor relationships, ensures regulatory compliance, and provides the high-level expertise needed to make informed technology decisions.
9. What is UCaaS and how does it improve business communication?
Unified Communications as a Service (UCaaS) consolidates multiple communication tools—including voice calling, video conferencing, instant messaging, and file sharing—into a single cloud-based platform. This simplification enhances business performance by enabling seamless collaboration, reducing the complexity of managing multiple vendors, lowering costs, and allowing employees to communicate effectively from any location using any device.
10. What are the benefits of server virtualization?
Server virtualization delivers significant advantages including reduced hardware costs, lower energy consumption, increased system uptime, improved disaster recovery capabilities, and greater flexibility in deploying and managing IT resources. By running multiple virtual servers on a single physical machine, businesses can optimize their infrastructure, scale resources as needed, and simplify backup and recovery processes.
11. How do I know if my business needs managed IT services?
Your business may benefit from managed IT services if you experience frequent technology issues, lack dedicated IT staff, struggle to keep up with cybersecurity threats, face compliance requirements, or find that technology problems distract from your core business activities. Businesses of any size across all industries can leverage managed IT services to gain enterprise-level support and expertise without the overhead of building an internal IT department.
12. What is penetration testing and why is it important?
Penetration testing is a simulated cyberattack conducted by security professionals to identify vulnerabilities in your systems, networks, and applications before malicious actors can exploit them. This proactive security measure reveals weaknesses in your defenses, validates the effectiveness of existing security controls, helps meet compliance requirements, and provides actionable recommendations for strengthening your overall security posture.
13. What is privileged access management (PAM)?
Privileged access management is a cybersecurity strategy that controls, monitors, and secures access to critical systems and sensitive data by users with elevated permissions. PAM solutions help prevent unauthorized access, reduce the risk of insider threats, maintain audit trails for compliance purposes, and ensure that administrative credentials are protected from theft or misuse by cybercriminals.
14. How does mobile device management protect my business?
Mobile device management (MDM) enables businesses to secure, monitor, and manage smartphones, tablets, and laptops that access company data and networks. MDM solutions enforce security policies, enable remote wiping of lost or stolen devices, ensure software updates are applied, separate personal and business data, and provide visibility into all devices connecting to your network—essential protections as remote and hybrid work become increasingly common.
15. What should I look for when choosing a managed IT services provider?
When selecting a managed IT services provider, consider their experience in your industry, the comprehensiveness of their service offerings, response times and availability, security certifications and compliance expertise, scalability to grow with your business, and their approach to proactive versus reactive support. A quality provider should function as an extension of your team, offering tailored solutions that align technology with your specific business objectives.
